Zoho is the next best thing to Salesforce in terms of being able to get the job done. I don’t think it's as good as Salesforce, but it’s good enough for a startup in the growth phase. You won’t incur crazy costs. Salesforce can also be hard and you get tangled trying to set it up. We’re not married to Zoho, but for this stage it’s good enough. It’s also customizable and you can hire people to customize and build what’s missing. We reached out and added two modules and made many small changes. For us, price is a huge determinant.
Co-founder & Chief Business Officer - Wizer
We are on the Zoho CRM free version, and it is still a lot of data entry. It has limited options in customizing the fields.
Co-founder - Flutter Social
I looked at a few others, but Zoho seems to be more geared to startups--that is why we decided to adopt it. It’s still an old school accounting software with inventory and receivables.
Co-founder & CEO - WeFind
Zoho is good because we can share it with the team. But it is a little too complicated for our needs. We are building an internal inventory. Most of our sales are B2B at this point.
Founder & CEO - Bonbouton
We used Zoho in the past but we rarely use it now. It is not the most intuitive tool.
CEO - Fuel
We also tried out Zoho and found it to be less intuitive. We had trouble figuring out how to slice and dice people by category.
Co-founder & CEO - Revelr
We are slowly migrating everything to Zoho CRM, from our previous system with Excel sheets. The price is good. The REST API integrates with our source of data and has many services, for example for customer support and email marketing.
Co-founder & CEO - Proximi.io
We use Zoho CRM and it was a good choice. I come from a Salesforce background and Zoho is much cheaper and allows you to get a lot of things done. We use it also to measure customer marketing success and any back office team has some access to it. We send reports to the different departments.
Partner & CBDO - Dayuse.com
It’s pretty simple and intuitive. It’s not as complex as Salesforce. They're straightforward when it comes to customizing and integrating with other services. I used it at a previous company, which is another reason why we’re using it.
Co-founder & CEO - Limelight Health
Zoho is our billing and accounting tool. What’s great is that we can use them for accounting in France and the U.S. They have many more apps, like chat, meetings, and a CRM, so at some point, if everything is good, we might move towards using them for more. They’re easy to use, and inexpensive.
Co-founder & CEO - DOZ
For acquisition efforts on our supplier side, which is centered around sales and account management, we’re just starting to implement Salesforce. Before, we were using Zoho, and Zoho had been good for us. Although I don’t think Salesforce is the best CRM solution out there, we’ve resigned ourselves to having to use it, because it has such a big stranglehold on the market! All salespeople worth their salt know Salesforce. I mean, people can build a career on knowing how to use Salesforce! We’ve looked at Zoho, SugarCRM, along with some of the other new-school CRM tools, and while they’re better, with better APIs and interfaces than Salesforce, the problem is that the most experienced and talented salespeople we interview already know how to do everything in Salesforce right out of the gate. So we’d lose a lot of time having them learn a whole new system. So we had to give in, and we’re starting to use Salesforce now.
Co-founder - Kinnek
We’ve been meaning to start using Zoho, but we haven’t set it up yet. We’ve reviewed different packages, from different CRMs, but chose Zoho because of their integration with TeamSupport. And they’re free for the first few users, so that makes it much easier to get started with them.
Co-founder - LiveBinders
We have mixed feelings about Zoho, and it’s a 2-plus-year-old decision at this point.
Co-founder - Thinkful
Zoho is great! It's really easy to configure, so we've made it work specifically to our needs. We plug it into Gmail, so it automatically pulls all of our contacts. We're under-utilizing it, if anything. Zoho is really feature-rich, and we haven't dug in as much as we'd like to, but it's great for what we're using it for.
CEO & Founder - inSparq
It's super cheap, but eventually we’ll have to upgrade to Salesforce.
Co-founder & CEO - CourseHorse
It's reasonably priced and mostly easy to customize.
Founder - Green Peak Labs
2%Stacklist Startups Are Using Zoho
The vast majority of Zoho CRM users are Seed-stage with a small team, who appreciate the tool’s flexibility and ability to conform to their specific needs.
Zoho has four pricing plans. The free plan allows for up to 10 users, with subsequent upgrades offering unlimited users and additional features. The Standard package costs $12/user per month; the Professional package costs $20/user per month; and the Enterprise package costs $35/user per month.
Visit the website: https://www.zoho.com/