We use Intercom’s data and also have a custom in-house admin tool solution that we ...
Marketing Manager - Techloop
We used Freshdesk in the past but now we use Help Scout. We use Live ...
Co-founder & CTO - Tailor Brands
Desk has the dependability and usability of Salesforce; the platform is customizable to fit the ...
Co-founder & CEO - Opternative
Groove is for customer support. It is linked to Gmail and all the customer interactions ...
Co-founder - Bayzat
We evaluated other tools but eventually selected UserVoice. It helps us document and track customer ...
Co-founder & COO - Loopio
We’ve been using Tender for 10+ years, and they are great. They have fantastic customer ...
Founder - Built for Teams
We use a product called MindTouch with Salesforce Communities as a way of organizing documentation.
President & CEO - Full Circle Insights
Helpshift has been great for customer service. Other platforms seem like very heavy software, and ...
Founder & CEO - Roomi
We use a tool called Support Hero to handle our support knowledge base. You can ...
Founder & CEO - Agorapulse
We use a service called Enchant for our customer ticketing platform. It’s really lightweight. We ...
Co-founder - Rocksbox