We use Intercom for onboarding customers on the app and Zendesk for communicating with customers.
Director of Inside Sales - ForceManager
We like Help Scout a lot. It’s pretty good for ticketing, knowledge management, and databases, ...
CEO - Beeswax
Desk has the dependability and usability of Salesforce; the platform is customizable to fit the ...
Co-founder & CEO - Opternative
Groove is for customer support. It is linked to Gmail and all the customer interactions ...
Co-founder - Bayzat
For the most part, our team likes using UserVoice. We’re happy with it, and I ...
Co-founder - FullContact
We use Tender, and it does what it needs to do. But when you choose ...
VP of Product Development - RescueTime
We use a product called MindTouch with Salesforce Communities as a way of organizing documentation.
President & CEO - Full Circle Insights
Helpshift has been great for customer service. Other platforms seem like very heavy software, and ...
Founder & CEO - Roomi
We use a tool called Support Hero to handle our support knowledge base. You can ...
Founder & CEO - Agorapulse
We use a service called Enchant for our customer ticketing platform. It’s really lightweight. We ...
Co-founder - Rocksbox