We were using Intercom and will now be switching to Salesforce. Intercom is okay, but ...
Founder & CEO - Vestwell
We like Help Scout a lot. It’s pretty good for ticketing, knowledge management, and databases, ...
CEO - Beeswax
Desk is part of the Salesforce environment. It works great for us.
CEO & Founder - Pendo
My favorite tool on the planet is Groove, a customer service software. At first we ...
Founder & CEO - MySiteAuditor
We were using UserVoice, and there was nothing wrong with it; it was a good ...
Co-founder & CEO - Venngage
We’ve been using Tender for 10+ years, and they are great. They have fantastic customer ...
Founder - Built for Teams
We use a product called MindTouch with Salesforce Communities as a way of organizing documentation.
President & CEO - Full Circle Insights
Helpshift has been great for customer service. Other platforms seem like very heavy software, and ...
Founder & CEO - Roomi
We use a tool called Support Hero to handle our support knowledge base. You can ...
Founder & CEO - Agorapulse
We use a service called Enchant for our customer ticketing platform. It’s really lightweight. We ...
Co-founder - Rocksbox