We use Intercom’s data and also have a custom in-house admin tool solution that we ...
Marketing Manager - Techloop
We used Freshdesk in the past but now we use Help Scout. We use Live ...
Co-founder & CTO - Tailor Brands
We use Desk.com. Our customer care team likes it.
CTO - Optoro
This might change in the future but currently we use Groove for [email protected] emails; for ...
Founder - Better Proposals
UserVoice is where we gain insights from our customers. We have our articles there, our ...
Founder & CEO - Do
We’ve been using Tender for 10+ years, and they are great. They have fantastic customer ...
Founder - Built for Teams
We use a product called MindTouch with Salesforce Communities as a way of organizing documentation.
President & CEO - Full Circle Insights
Helpshift has been great for customer service. Other platforms seem like very heavy software, and ...
Founder & CEO - Roomi
We use a tool called Support Hero to handle our support knowledge base. You can ...
Founder & CEO - Agorapulse
We use a service called Enchant for our customer ticketing platform. It’s really lightweight. We ...
Co-founder - Rocksbox