We were using Intercom and will now be switching to Salesforce. Intercom is okay, but ...
Founder & CEO - Vestwell
We used to use Help Scout, which was a great product. We were using Intercom ...
Founder & CEO - Agorapulse
Desk has the dependability and usability of Salesforce; the platform is customizable to fit the ...
Co-founder & CEO - Opternative
We started using Freshdesk. We did a test integration, and we liked the sleek modern ...
SVP of Engineering - Lola Travel
We use mainly Intercom and Groove for the ticketing system.
Co-founder & CEO - Recruitee
We use UserVoice for our forum, and we’re not very happy with it. It’s probably ...
Founder & CEO - Shortcut Labs
We are using osTicket. It’s an open source tool. We like the fact that we ...
Founder & CEO - Tagove
We use Tender, and it does what it needs to do. But when you choose ...
VP of Product Development - RescueTime
We use Salesforce Service Cloud for customer service emails, and it also records all customer ...
Co-founder & COO - Casper
Helpshift has been great for customer service. Other platforms seem like very heavy software, and ...
Founder & CEO - Roomi
Freshservice is OK. It works fine for what we need. It was meant to be ...
Founder & CEO - Common