It works pretty well. I feel like we’re still figuring out the robustness, but it's ...
Co-founder & CEO - TomboyX
We used Freshdesk in the past but now we use Help Scout. We use Live ...
Co-founder & CTO - Tailor Brands
We use Desk.com. It is a little bit more complicated to setup then Zendesk, but ...
Co-founder & CEO - Moesif
We started using Freshdesk. We did a test integration, and we liked the sleek modern ...
SVP of Engineering - Lola Travel
Groove is for customer support. It is linked to Gmail and all the customer interactions ...
Co-founder - Bayzat
For the most part, our team likes using UserVoice. We’re happy with it, and I ...
Co-founder - FullContact
We are using osTicket. It’s an open source tool. We like the fact that we ...
Founder & CEO - Tagove
We use Tender, and it does what it needs to do. But when you choose ...
VP of Product Development - RescueTime
We use Salesforce Service Cloud for customer service emails, and it also records all customer ...
Co-founder & COO - Casper
Helpshift has been great for customer service. Other platforms seem like very heavy software, and ...
Founder & CEO - Roomi
Freshservice is OK. It works fine for what we need. It was meant to be ...
Founder & CEO - Common