We use Intercom for onboarding customers on the app and Zendesk for communicating with customers.
Director of Inside Sales - ForceManager
Choosing a customer service tool was a lengthy decision process. We started with Front, then ...
Co-founder & CTO - Mixmax
Desk.com is good; it integrates well with Salesforce.
Co-founder & CTO - Teem
Freshdesk is a little buggy, but we like the integration with Slack.
Founder & CEO - FoodTrace
Groove is for customer support. It is linked to Gmail and all the customer interactions ...
Co-founder - Bayzat
UserVoice is where we gain insights from our customers. We have our articles there, our ...
Founder & CEO - Do
We use our own ticketing system that we built using osTicket. osTicket is an open ...
Co-founder & CEO - AMPY
We’ve been using Tender for 10+ years, and they are great. They have fantastic customer ...
Founder - Built for Teams
We use Salesforce Service Cloud for customer service emails, and it also records all customer ...
Co-founder & COO - Casper
Helpshift has been great for customer service. Other platforms seem like very heavy software, and ...
Founder & CEO - Roomi
Freshservice is OK. It works fine for what we need. It was meant to be ...
Founder & CEO - Common