We were using Intercom and will now be switching to Salesforce. Intercom is okay, but ...
Founder & CEO - Vestwell
We used Freshdesk in the past but now we use Help Scout. We use Live ...
Co-founder & CTO - Tailor Brands
Desk is part of the Salesforce environment. It works great for us.
CEO & Founder - Pendo
We started using Freshdesk. We did a test integration, and we liked the sleek modern ...
SVP of Engineering - Lola Travel
Groove is for customer support. It is linked to Gmail and all the customer interactions ...
Co-founder - Bayzat
We use UserVoice for our forum, and we’re not very happy with it. It’s probably ...
Founder & CEO - Shortcut Labs
We use our own ticketing system that we built using osTicket. osTicket is an open ...
Co-founder & CEO - AMPY
We’ve been using Tender for 10+ years, and they are great. They have fantastic customer ...
Founder - Built for Teams
We’re heavy users of Cases and the Service Cloud functionality. Also we’re heavy uses of ...
President & CEO - Full Circle Insights
Helpshift has been great for customer service. Other platforms seem like very heavy software, and ...
Founder & CEO - Roomi
Freshservice is OK. It works fine for what we need. It was meant to be ...
Founder & CEO - Common