We were using Intercom and will now be switching to Salesforce. Intercom is okay, but ...
Founder & CEO - Vestwell
We like Help Scout a lot. It’s pretty good for ticketing, knowledge management, and databases, ...
CEO - Beeswax
Desk has the dependability and usability of Salesforce; the platform is customizable to fit the ...
Co-founder & CEO - Opternative
We love Freshdesk. They're amazing, the customer service is fantastic, and it is really easy ...
Kate Bradley Chernis
Co-founder & CEO - Lately
We use Groove because it’s super simple. They really focus on the core features. To ...
Co-founder & CEO - Student Loan Hero
We evaluated other tools but eventually selected UserVoice. It helps us document and track customer ...
Co-founder & COO - Loopio
We use our own ticketing system that we built using osTicket. osTicket is an open ...
Co-founder & CEO - AMPY
We’ve been using Tender for 10+ years, and they are great. They have fantastic customer ...
Founder - Built for Teams
We use Salesforce Service Cloud for customer service emails, and it also records all customer ...
Co-founder & COO - Casper
Helpshift has been great for customer service. Other platforms seem like very heavy software, and ...
Founder & CEO - Roomi
Freshservice is OK. It works fine for what we need. It was meant to be ...
Founder & CEO - Common