We started with them right when they launched for payroll services. The ease and fluidity of onboarding is great. At the time we used Zenefits for benefits, which was also great, but then we experienced issues of health care deductions not being met because of the confusion of using two companies, so when Gusto introduced coverage we switched over. It is seamless, easy, and a lot cheaper than some of the big providers. They don’t do any international accounts and we have some international contracts, so that is something tricky that I’ve run into with Gusto.
Co-founder & CEO - Pinrose
I only use Gusto as a user. I find it so useful--I love it. I‘ve never had an app like that to manage benefits. It’s so nice to be able to look up past pay stubs, make adjustments to my health care, and have all the info I need in there.
Senior Manager of Audience Development - Girlboss
We use it for everything HR.
Founder & CEO - ShipHero
We use Gusto. It’s really good. We don’t think too much about it which is nice.
Founder & CEO - ShipHero
We have been with Gusto for almost 2 years. They raised their prices a year ago but is still affordable and way better than ADP for small companies. It is very easy to input and manage information.
Co-founder & CEO - Sweet Technology
I think the experience has been pretty good all around and we haven’t had any issues. It’s very easy to onboard.
Founder & CEO - SquarePeg
I actually love Gusto. I think it’s great and it makes things quite easy. We did quite a bit of research before we signed up for them.
Founder & CEO - SquarePeg
We started using Xero for payroll but we felt it was underdone--so we switched to Gusto, which I love.
Founder & CEO - College Truckers
Gusto is good. It’s pretty much seamless and automated. I like that there’s an email. It’s very simple and we can adjust salaries and that kind of thing.
Founder & CEO - Fruit Street
We’ve tried Gusto and currently use TRAX, but we’re moving away from TRAX because it’s not right for us at this stage anymore given our size and number of employees. It’s just not the right fit, but we don’t know what we’re moving to.
Co-founder & CEO - inDinero
Gusto does payroll, benefits, and time-offs; we’re really happy with it. Recently they’ve started supporting R&D credits, so it’s another win for tech startups.
Founder & CEO - SendBird
Gusto has been great, especially when we were turned down by Justworks because of the category of our business.
Founder & CEO - Unbound
Our CFO is outsourced and he’s the one that uses Gusto the most. For my part, I can say that it was easy to set up and it works very smoothly. A feature that I like is that we get a warning before the payments are made.
CEO - Go Pollock
Gusto makes payroll easy and efficient. Everything is automated and transparent for our employees.
Co-founder & CEO - Amper Music
Gusto keeps all employee-related documents in one easily accessible place. Additionally, at Amper, we believe that having a positive and healthy work culture is at the foundation of what we do every day. Gusto excels at consistently measuring employee satisfaction by sending out monthly surveys.
Co-founder & CEO - Amper Music
I used Gusto at my previous startup, but since I’ve switched to Justworks for this venture. The key difference for us is that Justworks automatically ensures you are covered under various Workers’ Comp and Unemployment Insurance policies while Gusto doesn’t automatically cover you. Gusto does help you sign up, but if you miss a notification, like we did, this can be extremely costly.
Co-founder & CEO - Edquity
Gusto is great--it does the job.
Founder & CEO - Open Collective
I have only positive things to say about Gusto. We have used Zenefits and Paychex in the past, but we prefer Gusto far and away. The administrative user interface and the associate-facing interface are fantastic.
CEO - Panjo
Gusto is great because it creates a central location for all their offerings.
Co-founder & CTO - Wellthy
I really like Gusto--it’s cost-effective and their customer service is responsive.
Co-founder & CEO - Olika
Gusto is easy, fast and simple to setup.
CEO - Fuel
Gusto is pretty straightforward and simple for a small team.
COO - Wearable X
Gusto is a good tool. We are getting used to it. It is pretty easy to use.
Founder & CEO - Zuvaa
Gusto is great. It takes care of all things payroll and benefits. We also allows us to pay contractors. We need researchers because we do a lot of research when we write about places. Gusto takes care of the tax paperwork and allows you to file the appropriate docs.
Co-founder & CEO - Winnie
Gusto is fabulous--it scales very well and the user experience is great.
Co-founder & CEO - Periscope
I am a fan: I really like Gusto and I refer to it as much as possible. They have recently added benefits and healthcare. The interface is top notch--they put a lot of love into making it enjoyable. They are proactive in making you aware of deadlines, and the reminders are great.
Co-founder & CEO - One Month
Gusto is a magical experience. It really is! You get this warm and fuzzy feeling that they’re dotting the I’s and crossing the T’s, because they are. They’ve made the entire payroll process a breeze.
Founder - SnapEDA
Overall, Gusto is a pretty good tool. One issue is that anyone who uses it has access to the entire company’s payroll, so we also use Intuit Online Payroll.
Co-founder & CTO - Mixmax
Gusto is easy to use and intuitive. Its prompts help keep you on track with things.
Co-founder & CEO - Foundersuite
Gusto works fine. It is a very simple tool. As far as I know, they are expanding to also manage benefits, vacation days etc., but for now it is very basic and it accomplishes our needs.
Co-founder & CEO - Authorea
Our employees are very happy with Gusto. It works well together with Zenefits.
CEO - Scripted
The only con with Gusto is that sometimes the documentation could be a little tricky, but you can reach out to them for support.
Co-founder & CEO - Moesif
Gusto is very simple to setup. They handle federal and state payroll related taxes. You still have to handle city taxes. Ensure you have everything set up so taxes are not late.
Co-founder & CEO - Moesif
We used to use Paychex. We switched to Gusto because it puts the power into everyone's hands. Each individual is responsible for their own account. Employees can download their own W2’s and paystubs. The interface is very easy to use.
Co-founder & CTO - Teem
I don’t like Gusto because it takes way too long from the time they withdraw the money to the time they pay our employees. The UI is great though.
Founder & CEO - Grow
Gusto is a fine payroll product,--nice and simple. It has grown in being able to serve several states, which is nice.
Founder & CEO - Embroker
These guys nailed it with their product. We don’t use Gusto anymore because we are on Mattel’s payroll system.
Founder & CEO - Sproutling
As far as I know, we haven’t run into any issues with Gusto.
Founder & CEO - Qardio
Gusto is fairly easy for a finance tool. It’s as friendly as it gets.
Founder & CEO - Qardio
I really like Gusto--they have a great onboarding process. The only con is the ridiculousness of the amount of tax in the US. We needed to register in different states for different payroll taxes. Other than that, their product is really good. We have a pretty simple set up, all of our team gets paid the same, so there’s not much variation there.
Co-founder - Betterteam
Our employees come from their own contracting companies.
Co-founder - Betterteam
We use Gusto to keep all of our stuff aligned. We can do a lot of stuff through Gusto and QuickBooks.
Founder - BabyBin
For us, having a simple UX and not complicating things is very important. We are looking for simple products that get the job done in the fastest and easiest way possible. Gusto is the most simplistic tool. Given our size and where we are at as a company, our focus right now is on important details and minimizing the time spent on HR stuff. Gusto is great for that.
Co-founder & CEO - Student Loan Hero
We are a London based team, but we started hiring in the US recently. In the UK, HR administration is easy and we don’t need to do a lot. We don’t have the same constraints with benefits or payroll, but in the US we’re starting to look at Gusto.
Co-founder & CEO - Beamery
Gusto is incredible. It’s one of my favorite pieces of software. It’s the most highly reviewed piece of SaaS software in my opinion. Switching over from Zenefits, I was incredibly impressed with Gusto. They think of everything.
Co-founder - Outbound
Gusto is very simple to use and it does what it’s supposed to do. For advanced features, you have to reach out to their support team. We would love to have HR and payroll integrated together in one software, but we don’t have that option yet.
Co-founder - ShipBob
We’ve had a great experience on Gusto. We’ve heard horror stories of Zenefits messing up on payroll matters, so we’re happy we’re not running payroll on them.
Co-founder & CEO - Webflow
We really like Gusto. It’s super easy. They file all our paperwork with the state and federal; I don’t have to deal with W2’s or deal with the onboarding.
Co-founder & CEO - ContainerShip
Gusto just started adding PTO tracking and healthcare benefits, but not in our state [Pennsylvania] yet.
Co-founder & CEO - ContainerShip
I like Gusto for payroll, and Allay also integrates with them really well. There are a lot of different payroll companies and I’m indifferent to them.
Founder & CEO - Allay
Gusto is great--it allows us to automate the payroll process. The only thing that Gusto is lacking is that they only manage US-based employees. There is no support when you want to hire people from outside the US. But this is true for every tool out there.
Co-founder - Trove
Gusto has a great UX.
Co-founder & CEO - Limelight Health
Gusto is great. As a founder, this service allows me to focus on the metrics that matter, rather than how to pay the team and file correct paperwork.
Co-founder & CEO - BottlesTonight
Gusto has been great. We are really impressed with their customer service.
Co-founder & COO - Fizz
I don't think I’ll use anything else, ever. I was running payroll independently before at a different company and it was a nightmare. We were having such issues with healthcare before like bills not turning up, things not getting paid or things getting lost through our broker, but now Gusto does everything and it's life changing.
Co-founder & CTO - Beyond Pricing
We used to use Zenefits but went off of it because we ran into a bunch of problems. The Zenefits platform was very buggy. We moved to Gusto when they started offering payroll, but the benefits features are still a bit light. They do not have the ability to have another administrator on the account without the ability to have that admin see all the payroll info. It's fairly new and there's been a few miscommunications. In general, their account managers are more knowledgeable than Zenefits. When there are problems, they’re handled in a better manner.
Co-founder & CEO - Lob
We use Gusto for payroll and benefits administration. I think they’re great. The team behind Gusto is top notch and professional. We’ve been using them since we’ve founded the company and haven't had a single glitch since then of any sort, which is what you want from your payroll and benefits provider. You want it to be on autopilot, you want to set it and forget it.
Co-founder & CEO - Payable
Co-founder & CEO - DocSend
Gusto is pretty sweet. It has a very simple UX and is very self-managed. I never have to do much with it. I really like it. I tested a few other things. Bank of America was giving me a way to run payroll internally but when I switched over to Gusto, it became a non problem.
Co-founder & CEO - Mammoth
We used Zenefits for benefits but we are moving to Gusto. Gusto works great for us.
Founder & CEO - Instapage
For onboarding we use Zenefits, and for payroll, we use Gusto. I like Gusto a lot. I’m trying to figure out how to consolidate our work into Gusto, instead of using Zenefits. There’s so much overlap nowadays in terms of what they offer. It seems silly to use two different systems for the same purpose.
Founder & CEO - Kahoots App
Gusto, like Zenefits, has a very simple interface for employees to interact with and track their payroll status.
Co-founder & CEO - Opternative
Gusto is one of the first of its generation to manage payroll and reporting in an automated and cloud based way. Its interface is pretty easy to use, and it definitely takes the headache out of state by state tax filings.
Co-founder & CEO - YouCanBook.Me
We use Gusto for HR. We love them; we were really excited when they started offering benefits. It makes the onboarding process extremely easy.
Founder - HandUp
Super efficient, everything is automated. To have a staff person handle payroll would be pretty expensive. No cons.
Founder & CEO - LifeLine Response
Gusto is great. No complaints.
Founder - ZipBooks
Gusto is wonderful. Very easy to use and does everything you need.
COO - Reverb.com
Gusto payrolls on time.
Founder & CEO - Nomiku
Gusto is a pretty good tool; it automates every process for you.
Co-founder & Chief Product Architect - Koding
I love using Gusto. They really try to push benefits because that’s what they’re growing into, but if you just stick to just what you use it for, and for us that’s payroll, Gusto makes it super easy.
Co-founder & CEO - Impact Health
We use Gusto to pay US-based employees. We just started using them, and we love the interface as it is playful, engaging, and has a very good UX design.
Co-founder & CEO - Qordoba
We use Gusto for payments for our team and for our contractors. Zenefits wasn’t doing payroll when we tried it out a year and a half ago. It felt clunky and not a necessity since we weren't using it for benefits. Gusto was the de facto at the time. They were a startup, they were delightful, they were very friendly, and they were the one to go to. Right now, Gusto is great and their customer service is top notch.
Co-founder & CEO - Doughbies
We currently use Gusto, but we’re switching to ADP. The salaried team is on a different payroll than our hourly team members, and it’s a huge mess right now. Gusto doesn’t handle it well.
Co-founder - Rocksbox
We have an accountant that manages everything for us in Gusto. We’ve been very happy with it. Getting employees their 1040s and W2s is easy, and not having to collect personal data from employees is amazing. All we have to do is send them an invite to fill in all of the information themselves in Gusto.
Founder & CEO - Peerlyst, Inc.
When we started, Zenefits didn’t have payroll, so we had to use Gusto. They have great onboarding, a wonderful UI, and it’s great when you’re a small company. But for us, at our stage, we’re really looking to consolidate, so we’re moving payroll to Namely. Once you get to a similar 50+ employee size, Namely is probably a better fit.
Co-founder & COO - Branch Metrics
Gusto works perfectly for our payroll needs.
Founder & CEO - Whim
Gusto is really easy to use; they’re doing a really great job with their user experience.
Co-founder & CEO - Inkshares
We moved to Gusto from Zenefits. We can do our payroll through Gusto, and it does everything Zenefits did, with regards to benefits, etc. It’s also faster, has a better user experience, and the Gusto team is more helpful than the Zenefits team. The Zenefits platform was physically slow to use; it had tons of bugs. We’re very happy with Gusto; it's a great platform. The only thing it doesn't do is onboarding and sending job offer letters.
Co-founder - Bauxy
When Gusto came out, we chose them because they were so much better than competitors. It’s very user-friendly.
Founder & CEO - SprinkleBit
Gusto is great; I love it.
Co-founder - Bubble
I like Gusto a lot; they have very well-designed software that’s easy to use. To be honest, I don’t like their re-branding, but that doesn’t affect how I feel about their functionality. They were in Y Combinator too; we like to support the other YC companies.
Co-founder - BuildZoom
Gusto is great for employees, but difficult to use to onboard contractors. With contractors, they require the manager or administrator to do it, versus with employees, who can onboard themselves. To onboard a contractor, you have to basically sit with them and enter everything into Gusto while they’re sitting with you. Employees get a unique link where they can fill out everything themselves.
Co-founder - Sutro
We really like Gusto; it’s a great product. We’re considering consolidating all HR and payroll on Gusto, but Gusto currently only has benefits available in 2 states. Zenefits has a huge lead on them in that respect. If we move everything over to Gusto, they will definitely need to be more widely-adopted, and available in more states.
Co-founder & CEO - AdStage
Gusto works great. The only breakdown is that if you have hourly employees, it can be a pain. We ended up having to move an hourly employee to salary because it was easier for us to keep track in Gusto that way. Gusto also doesn't work super well for ancillary benefits that are taxable, but don’t follow a schedule, like Lyft credits. It can be tough to get those into Gusto. But overall, we really like it.
Co-founder & CEO - Bold
We started using Gusto for just payroll, but now we’re moving HR to Gusto as well.
Co-founder & CEO - Open Listings
We were using Zenefits, but now we’re switching to Gusto, and consolidating everything (HR and payroll) in one place. Gusto customer service has always been awesome.
Co-founder & CEO - Open Listings
We use Gusto for PTO and payroll. It is extremely simple for small companies to use for running payroll.
COO - Chat Sports
I’ve had no trouble signing on, or using, Gusto; it works really well.
Marketing Manager - Shippo
We really like Gusto; you just fill it in and forget it. You can basically leave it on autopilot. It doesn’t always sync correctly with Zenefits for benefits, so we’re getting quotes for consolidating everything onto either Zenefits or Gusto. Usability-wise, Gusto is significantly more self-service, so we’re more inclined to use them.
Founder & CEO - Good&Co
We’ve been using Algentis, but they were acquired, and no longer doing payroll. We’ll most likely move to Gusto.
Co-founder & CEO - Neurotrack
Gusto was a little difficult to set up, but after it was set up, there have not been any problems.
VP of Product Development - RescueTime
We have an accountant that handles payroll, so I haven’t used Gusto myself, but I haven’t heard any complaints. And I’m friends with one of the founders, so I’m probably biased!
Founder & CEO - Reactful
We’re big fans of Gusto. Payroll was a nightmare process before, but now with Gusto, it’s super simple.
Founder & CEO - Knowtify
Gusto’s payroll functionality is very intuitive. It’s so easy, it makes you wonder why you have to pay for it, but then you remember that’s the point! They have simplified what used to be a complicated process. We also love how easy it is to generate reports, as well as their pricing model that scales with your business. Other payroll companies that have approached us have been much more expensive from the beginning.
Co-founder & CEO - Commonwealth Joe
Gusto’s customer service has been great. We’ve been primarily using them for payroll, but we plan to explore their benefits offerings for more seasoned and top-performing employees.
Co-founder & CEO - Commonwealth Joe
Using Gusto has been great! They make everything automatic, and the site is very user-friendly. My accountant raves and raves about it, and it’s been a great experience for us.
Co-founder & CEO - Sociality Squared
We have nothing but good things to say about Gusto. It’s very simple and easy to use, and their customer service is great.
Growth and Business Development Strategy - Lob
Our experience with Gusto has been all pros, no cons. It has a really simple user interface, it’s relatively inexpensive, and it’s met all the needs we have had at our stage. Prior to using them, we were using payroll through QuickBooks and our bookkeepers were doing it. Now, with Gusto, we can manage it all in-house. We can easily manage full-time and part-time employees, as well as supporting salaried and hourly workers. It has taken a lot of work off our shoulders!
CEO & Co-founder - Plum Print
We see clients mainly use ADP and Gusto for payroll. We see ADP really excel for mid- to later-stage companies. A lot of companies that use PEOs like Justworks or TriNet for HR will use them for payroll, as well. But payroll-only products are simpler, so sometimes we do see clients go with those. For example, Gusto is incredibly easy and simple to setup.
Founder & CEO - Nomad Financial
We use Gusto, but I am not a huge fan of them. It is incredibly surprising how bare bones it is, for the amount of hype they have generated. But if all you want to do is run payroll on a bi-weekly basis, with no exceptions, they’re fine. And their customer service hasn’t been bad. They do our tax forms, and they take care of all of the compliance issues that come with having staff in multiple states, so they’re okay overall.
CFO - Makeable
We like to use new software, and we always try to use other startups. When it came time to select a payroll tool, we chose ZenPayroll because it was more automated than competitors, and it’s always evolving. For example, they will start offering health benefits and workers’ compensation insurance by the end of the year, so we will roll our health benefits and workers’ comp insurance into ZenPayroll by the end of the year. They’ve done a really good job growing with us.
Founder & CEO - Sociallybuzz
We like their simple setup, and they’re right for our size of business in terms of feature set and price—we were only two people when we started using it, and it is very affordable.
Co-founder - Eager
I can’t recommend ZenPayroll more highly. I attempted to use QuickBooks, but the interface wouldn’t tell you that you needed to send critical documents or certain things to link with your bank account. I cancelled QuickBooks after two months of hassle, and within that time, I was able to set up ZenPayroll. They’ve been awesome. It’s a beautiful, well-thought-out product, and they do a phenomenal job.
Co-founder - Point
The payroll tools I've used in the past were all infuriating. ZenPayroll is terrific--low-maintenance, and easy to use.
Founder & CEO - Knozen
ZenPayroll has been wonderful for us. In case it wasn’t evident in our name, I’m a big fan of things being simple and clean. The alternative to ZenPayroll was to use an accounting firm, and their traditional approach/software and documentation made it difficult to view past pay stubs or retrieve any filings. It was easier and a lot cheaper to move to ZenPayroll. It does all of the heavy lifting for us, so there was no reason to pay a firm to do it.
Owner - Flow Simple
I have only good things to say about ZenPayroll. I had previously worked with TriNet, but ZenPayroll is much was less clunky and easier to work with.
CTO - Bowery
It's easy and intuitive.
Founder - Green Peak Labs
It's cheap, lightweight and easy to use, but it would be great if it had better expense reimbursement features.
CEO - DeansList
Super awesome! No complaints. We used to use Paychex, and it generated a crazy amount of paperwork that we didn't want to deal with. ZenPayroll is so easy--we don't have to do anything.
Co-founder & CEO - Segment
ZenPayroll provides a very good interface for employees and for administrators. It was also easy to set up.
Founder & CEO - Framed Data
I love ZenPayroll and how much they have their users’ backs when it comes to keeping users in the loop. My only problem with them is their customer support… it can sometimes take 24 hours or more to hear back from them, which isn’t what I’m used to in this day and age.
Co-founder and CEO - WayUp
ZenPayroll is everything you could ever hope for in a tool: It’s easy to use, beautiful to look at and generally affordable. Setup was a breeze, and they handle a lot of the sticky tax business that so many early-stage companies screw up.
Co-founder & COO - Castle
ZenPayroll is so easy to use, has a great interface and very responsive staff.
Co-founder & Chief Creative Officer - Wellinks
We switched over from ADP. If you're seed stage or self-funded, you may have a more complex structure than even a small company because you may have more contractors or pay everyone at different times. With ADP, you incur high transaction fees every time you have an irregular pay schedule. With ZenPayroll, it's more of a subscription model, which suits us better. Right now, ZenPayroll, our bank and QuickBooks are handling all of our payroll. At some point I'd like to streamline it with TriNet or Justworks.
CEO - Truffle
ZenPayroll is great! I love the fact that it has an autopay feature. Every two weeks we get a check, no hassle.
Founder & President - Lionheart Software
We chose ZenPayroll for its simplicity. It’s easy for us to change things and for our employees to check breakdowns of their payments.
CEO & Co-Founder - Thunder
We've had some challenges with multi-state setup; when a new state needs to be approved, it can slow down payment to other employees.
Co-founder - Crowdability
The price is great, and their customer service is amazing. We’ve had an excellent experience with ZenPayroll.
Co-founder & CEO - Care+Wear
22%Stacklist Startups Are Using Gusto
Gusto is a robust product, offering payroll (their foundational component), an HR platform, insurance and workers compensation. Gusto makes payroll, HR and onboarding all super easy to manage with a great UI. Changes and information about payroll, employees and more is easily done with a few clicks. Gusto currently offers insurance and benefits in 10 different states, with plans to grow at the right pace to make sure everything stays compliant. Alongside their robust platform, Gusto offers various integrations for tools like Quickbooks, Xero and When I Work. Gusto's customers applaud its simplicity, ease of use, and their customer care.
Seed-stage and Series A startups find the software nearly irresistible in light of the low price point. They also trumpet its clean interface, ease of use and customer service.
Gusto charges $39 per month as a base price, and adds an additional $6 per month per employee or contractor. The first month is free.
Visit the website: https://gusto.com/