Customer Service Tools

Front


Reviews

Stacklist Stats

1%Startups Using


Learn More

SnapEngage


Reviews

Stacklist Stats

1%Startups Using


Learn More

Pure Chat


Reviews

Stacklist Stats

1%Startups Using


Learn More

Tender


Reviews

Stacklist Stats

1%Startups Using


Learn More

Gorgias


Reviews

Stacklist Stats

1%Startups Using


Learn More

Drift


Reviews

Stacklist Stats

1%Startups Using


Learn More

Salesforce Service Cloud


Reviews

Stacklist Stats

1%Startups Using


Learn More

UserTesting


Reviews

Stacklist Stats

1%Startups Using


Learn More

osTicket


Reviews

Stacklist Stats

1%Startups Using


Learn More

Enchant


Reviews

Stacklist Stats

1%Startups Using


Learn More

Get Satisfaction


Reviews

Stacklist Stats

1%Startups Using


Learn More

MailClark


Reviews

Stacklist Stats

1%Startups Using


Learn More

AskNicely


Reviews

Stacklist Stats

1%Startups Using


Learn More

Helpshift


Reviews

Stacklist Stats

1%Startups Using


Learn More

Aircall


Reviews

Stacklist Stats

1%Startups Using


Learn More

Propeller


Reviews

Stacklist Stats

1%Startups Using


Learn More

TeamSupport


Reviews

Stacklist Stats

1%Startups Using


Learn More

Conversocial


Reviews

Stacklist Stats

1%Startups Using


Learn More

LiveAgent


Reviews

Stacklist Stats

1%Startups Using


Learn More

Jitbit


Reviews

Stacklist Stats

1%Startups Using


Learn More

Gainsight


Reviews

Stacklist Stats

1%Startups Using


Learn More

Slaask


Reviews

Stacklist Stats

1%Startups Using


Learn More

JIRA Service Desk


Reviews

Stacklist Stats

1%Startups Using


Learn More

Directly


Stacklist Stats

1%Startups Using


Learn More

Five9


Reviews

Stacklist Stats

1%Startups Using


Learn More

ClickInsightsIO


Stacklist Stats

1%Startups Using


Learn More

Receptive


Reviews

Stacklist Stats

1%Startups Using


Learn More

FluidSurveys


Reviews

Stacklist Stats

1%Startups Using


Learn More

Totango


Stacklist Stats

1%Startups Using


Learn More

ClientSuccess


Reviews

Stacklist Stats

1%Startups Using


Learn More

HappyFox


Reviews

Stacklist Stats

1%Startups Using


Learn More

ChatKwik


Reviews

Stacklist Stats

1%Startups Using


Learn More

Agent Q


Reviews

Stacklist Stats

1%Startups Using


Learn More

Elevio


Reviews

Stacklist Stats

1%Startups Using


Learn More

Support Hero


Reviews

Stacklist Stats

1%Startups Using


Learn More

SatisMeter


Reviews

Stacklist Stats

1%Startups Using


Learn More

Talkdesk


Reviews

Stacklist Stats

1%Startups Using


Learn More

Freshservice


Reviews

Stacklist Stats

1%Startups Using


Learn More

Clever


Reviews

Stacklist Stats

1%Startups Using


Learn More

Chatlio


Reviews

Stacklist Stats

1%Startups Using


Learn More

Chatnox


Reviews

Stacklist Stats

1%Startups Using


Learn More

Topishare


Reviews

Stacklist Stats

1%Startups Using


Learn More

Smooch


Reviews

Stacklist Stats

1%Startups Using


Learn More

Wrrk


Reviews

Stacklist Stats

1%Startups Using


Learn More

UserZoom


Reviews

Stacklist Stats

1%Startups Using


Learn More

Teckst


Reviews

Stacklist Stats

1%Startups Using


Learn More

Discourse


Reviews

Stacklist Stats

1%Startups Using


Learn More

StartUp Box


Reviews

Stacklist Stats

1%Startups Using


Learn More

Userbrain


Reviews

Stacklist Stats

1%Startups Using


Learn More

MindTouch


Reviews

Stacklist Stats

1%Startups Using


Learn More

Ruby Receptionists


Reviews

Stacklist Stats

1%Startups Using


Learn More

Noojee


Reviews

Stacklist Stats

1%Startups Using


Learn More

365ChatSupport


Reviews

Stacklist Stats

1%Startups Using


Learn More

Metaverse Mod Squad


Reviews

Stacklist Stats

1%Startups Using


Learn More

Customer.guru


Reviews

Stacklist Stats

1%Startups Using


Learn More

Tagove


Reviews

Stacklist Stats

1%Startups Using


Learn More

ChurnZero


Reviews

Stacklist Stats

1%Startups Using


Learn More

Customer Service Articles

Zendesk's Automatic Answers FAQ

“We tried a couple of different tools and we found this provided the best experience. As we continue to add things focused on customer service, Zendesk is the most robust one out there.”-Jeff Ernst, Co-founder and CEO of SmyncZendesk is the industry standard when it comes to customer service tools, appearing on 22% of stacklists. This July, Zendesk announced a new feature called Automatic Answers. Automatic Answers further complements the Zendesk suite by bringing machine lea...

Early Stage Startup? You'll Like This Minimalist Help Desk Software

No matter how solid your product is, you’re bound to get the occasional unhappy, frustrated, or annoyed customer. Like this one:  When you get a message like this, would you rather shoot them a speedy but ineffective response (“So sorry you’re having trouble—we’re working on it!”) or a slow but effective one (“Figured out the issue, you should be able to log in now!”)? As bizarre as this may sound, you’d actually be bet...

Does Customer Service Software Make You “Low Touch”?

Technology has transformed the scope of business in the past few decades, making it totally normal for a simple startup to find a client base in the millions. Customer service software platforms, like [Zendesk] and [Desk.com], have been built in response, using features like ticketing and trigger automation to help companies handle an ever-increasing volume of customers.But what happens when your business isn’t focused on volume? What if, instead, you’re more interested in connect...