Close reviews from startup founders

13 reviews by founders
Dec. 11, 2017

We started on was great for a very small sales team because it was very email driven, which was good for us. But it lacked management reporting, analytics and workflow features. Salesforce has every feature under the sun. The UI is incredibly clunky, but we’re making do.

Ari Paparo

CEO - Beeswax

Oct. 17, 2017

I like I used to be a sales director at Zendesk for 5 years where I used Salesforce. I didn't want to use Salesforce when I started my own company. They give us what Salesforce is giving us but in a much more cleaner, simpler, more modern and easier to use package. Salesforce is infinitely more complex and hard to administer. At a small company we don’t want to have someone just to administer Salesforce--we want something that works out of the box. The downsides are that you don’t have an infinite feature set but we don’t really need that either right now.

Nick Franklin

Founder & CEO - ChartMogul

July 30, 2017

We use to track outbound and inbound sales. It takes care of the process before someone becomes a customer. is fantastic because it has all of the integrated pieces we need. For example, we can make phone calls directly from the system. It is a one stop hub for client communication.

David Chait

Founder & CEO - Travefy

Close - Best CRM Tools for Startups

With built-in calling, SMS, and email all in one platform, Close is designed to help you close more deals. Try 100% free at

How startups use Close?

Close is a sales productivity platform built to help you close more deals. With built-in calling, SMS, and email—your team can communicate with prospects and customers all in one place. It’s an “all-in-one” platform which you can use standalone without needing any other sales emails tools or calling products.

Close is cloud-based, affordable, easy to learn and comes with straight-forward pricing, which makes it the perfect fit for small and midsize businesses. Plans start at $65/user/month.

Close is designed with the goal of making sales people as efficient as possible. Make and receive calls with just 1-click. All calls are logged automatically (no manual data entry!). Lead activity information pops up as soon as the phone rings so the data you need is always at your fingertips!

Looking at scalability? With bulk email automation tools and cold calling features like the power and predictive dialer, you can reach large lead lists quickly and perform high volume sales in Close. The software also provides sales teams with a visual representation of ongoing sales processes.

Primary features include lead management, global calling management, 2-way email sync, and reporting. Other features include a built-in text messaging feature, sales pipeline view, email marketing tools, and predictive dialing. The software has an open API and offers integration with 50+ applications including Zapier, Zendesk, and Wufoo.

Support is offered via email, phone, online FAQ documentation, and a self-service knowledge base.

How much does Close cost?

Standout Features

  • Email marketing tools
  • Lead management
  • Global calling & SMS
  • Predictive dialer
  • Power dialer
  • Integrations with 50+ apps
  • Windows/Mac native apps
  • 2-way email integration
  • API access
  • Sales workflow with no manual data entry

Vendor info

Visit the website:

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