The StreamLink Stacklist

We really appreciate Salesforce’s scalability and flexibility. Salesforce is really customizable, and it’s customizable without requiring too much ingrained knowledge. It is a large and well thought out platform that has a lot of interconnectivity. There is a lot to know when you get to a certain point. It becomes a system that needs some dedicated attention, not secondary usage.

Slack is a very good tool. It has cut down on internal emails. It’s just cleaner. We used to have another chat tool, but we would also send internal emails. It was difficult managing two communication tools. We’ve made the push for everyone to communicate using Slack’s channels and direct messaging. It’s been better than what we were doing before.

We’ve been using Zendesk for a long time. It was good. We’re able to grow with it. We have two products, and we eventually had to expand and had to have 2 dedicated support sites. Zendesk has grown too, and their product has evolved. We’re starting to take advantage of that.

We use HubSpot for email marketing and social media monitoring. It’s our website hosting platform and form builder. It’s really everything for us but a full blown CRM.

SaaSOptics is not necessarily an accounting tool as much as a revenue recognition and billing tool.

Paychex handles a lot of our HR benefits as well as payroll. It’s a fairly large company, so you can see all that they offer.

We have listed our available positions on LinkedIn, and we also conduct outreach. Outreach has been successful. It’s the bare minimum for networking.

LiveChat is still a fairly young company, but it has a nice piece of software.

Paychex handles all things payroll related, including benefits and compensation.

For screen sharing, we use ReadyTalk. We use it for online demonstrations and webinars.

We use Podio for managing our marketing campaigns.

We use Trello primarily from a development and customer success perspective. Our development team uses it heavily.